Grenadier Homes

Grenadier Homes and Nix Door & Hardware enjoy a collaborative partnership building and delivering a wide range of high-quality homes in the Dallas-Fort Worth (DFW) Metroplex. The two companies expanded this relationship recently after both implemented Hyphen Wallet, an advanced invoice and payment solution for Home Builders to pay their Suppliers, Trades and Vendors. The two companies use Hyphen Wallet to streamline their payment and accounting processes, with the added bonus of greatly improved communication, flexibility and security.

Since 1983, Nix Door & Hardware has supplied doors, windows, fireplaces, hardware and stone with our founding principles in mind: top-notch quality, memorable service, on-time delivery and budget friendly pricing. Accounting Manager A.J. Guzman has worked at Nix for four years and was part of the team that made the decision to invest in Hyphen Wallet. Nix wasn’t a Hyphen Solutions’ customer prior to investing in Hyphen Wallet, but they were already using it when they heard that Grenadier Homes and an additional Builder partner were planning on signing up. A.J. is enthusiastic about a growing number of Builder partners signing on—saying, “the more, the merrier” due to the one-stop convenience delivered by the secure portal!

Companies Struggled with Common Issues Prior to Implementing Hyphen Wallet

TRACY (Grenadier Homes): Processing payments manually was an excessively time-consuming process for us. Between manually signing and mailing checks, it took a lot of time each week. Now our resources can be used for other tasks without adding more personnel.

A.J. (Nix Door & Hardware): With manual processes, I had to gather payments, invoices and remittances from different sources, which was an inefficient use of my time. Using different portals and getting checks in the mail subjected us to lost, stolen or delayed payments and potential fraud. I had to check bank accounts, credit cards and wires far more often to ensure everything was aligned and allocated correctly. If an error was made, it took quite an effort to track it down and rectify the issue.

Hyphen Wallet Delivers Amazing Time-Savings

TRACY (Grenadier Homes): Everybody felt comfortable with what they were doing and our accounting staff was especially in favor of this change because it made their jobs easier. With Hyphen Wallet, they no longer had to stuff envelopes and mail checks. The ability to upload a spreadsheet for invoices and processing payments through Hyphen Wallet has greatly improved our speed and saved considerable time and aggravation. With an automated payment system, we saved the equivalent of 80 hours a week when two full-time employees left and we didn’t need to replace them. Moreover, the time and cost savings realized with this solution has helped offset issues still impacting the industry—most notably, longer lead times due to ongoing product shortages.

A.J. (Nix Door & Hardware): At Nix, we’re always trying to improve our processes, making them as convenient and streamlined as possible for our employees and Builder partners. The one-stop platform provided by Hyphen Wallet makes it easy to go back and check records and remittances without having to dig through stacks of paper or remember multiple passwords. With just a few clicks, it takes a matter of seconds to resolve a payment error without wasting a lot of time researching it.

Greater Security, Flexibility and Accuracy

TRACY (Grenadier Homes): During COVID and in general over the last five years, service by the U.S. Postal Service has deteriorated. In fact, many Vendors complained that they hadn’t received checks that were mailed 3-4 weeks earlier. Hyphen Wallet eliminated or substantially reduced the need to answer questions or frantic phone calls from Suppliers and Trades about the status of their payments. It’s nice to offer Vendors control over how fast they wish to get paid, including the same-day ACH payment option.

A.J. (Nix Door & Hardware): Hyphen Wallet offers amazing flexibility because you can request faster payment if needed or virtual credit cards if that is your preference. Although we haven’t changed our preference of standard ACH, it’s reassuring to know we can switch the payment type whenever we wish. Some Builder partners have expressed concerns about paying with paper checks due to the possibility of identity theft, but this is no longer an issue with Hyphen Wallet’s secure, password-protected portal.

About Grenadier Homes

A DFW Home Builder with more than 30 years of experience, Grenadier Homes builds single-story Villas and two-story Townhomes in sought-after DFW communities across the Metroplex. Their building process starts with a detailed planning phase in which an integrated team of designers and Builders ensures that the entire home is engineered. Grenadier Homes blends stunning exterior architectural elements, native landscapes, light-filled volume interiors and designer finishes. They also emphasize creative use of outdoor space, including courtyards and backyards for pets.

• Founded in 1991
• Headquartered in Dallas, Texas
• Motto: Go Ahead, Live Your Best
• President: Anthony Natale
• Co-Founder and CEO: John Egnatis

About Nix Door & Hardware

Nix Door & Hardware was founded by Fort Worth native Michael Nix in 1983 with five employees operating in 1,500 square feet of rented space in South Fort Worth. The company collaborates with Builders to make dream spaces a reality by supplying customized products as unique as each homeowner, rather than cookie-cutter solutions. They offer the highest quality doors, windows, fireplaces, hardware and smart home security and automation under one roof, making it easy to choose and install top-quality options for residential spaces.

• Founded in 1983
• Headquartered in Fort Worth, Texas
• Second Location in Van Alstyne, Texas
• Motto: Building Products with a Vision
• Owner: Diana Nix