Southwestern Interiors
Navigating Financial Success with Hyphen Wallet from a Supplier’s Perspective
In the fast-paced world of business transactions, the journey often encounters unexpected challenges. Meet Mike Rubin, Controller with Southwestern Interiors and a valued customer of Hyphen Wallet. Mike graciously shares his success story, highlighting the platform’s pivotal role in overcoming check fraud and streamlining payments.
Unveiling the Challenge
Question: Can you describe your experience with Hyphen Solutions in identifying and helping with check fraud?
Mike’s Response: “Absolutely. We were following up with a builder on some unpaid invoices and the builder provided check numbers to the unpaid invoices. Once we determined that we did not receive the checks, the builder referred us to a payment specialist at Hyphen Solutions. Fortunately, with Hyphen’s help, I was able to stop payment and reissue.
A Familiar Foe: Check Fraud
Question: Have you dealt with check fraud before, and if so, how did the Hyphen experience differ?
Mike’s Insight: “Yes, unfortunately we have dealt with check fraud. In this instance, we received a $36,000 check from a builder which had been intercepted and presented for payment. Our Hyphen Specialist suggested we switch from paper checks to ACH direct deposit and as a result, we were able to get the payment reissued by ACH. We have dealt with check fraud before and the process is different with each builder and bank, it’s nice to have one person to deal with at Hyphen.”
Embracing Change: Switching to ACH
Question: How would you describe the process of switching your payment method from check to ACH?
Mike’s Insight: “Yes, unfortunately we have dealt with check fraud. In this instance, we received a $36,000 check from a builder which had been intercepted and presented for payment. Our Hyphen Specialist suggested we switch from paper checks to ACH direct deposit and as a result, we were able to get the payment reissued by ACH. We have dealt with check fraud before and the process is different with each builder and bank, it’s nice to have one person to deal with at Hyphen.”
Embracing Change: Switching to ACH
Question: How would you describe the process of switching your payment method from check to ACH?
Mike’s Testimony: “It was easy to switch payment methods through the Hyphen Wallet portal.”
The Hyphen Wallet Advantage
Question: Is there anything else notable you would like to mention about using Hyphen Wallet?
Mike’s Remark: “We receive an email notifying us of a pending payment. Also included in the notification are the details of what is being paid and the funds are usually
in our bank within a day or two.”
Conclusion: A Trusted Ally in Financial Transactions
Mike Rubin’s journey with Hyphen Wallet is a story of overcoming challenges and embracing innovation. The platform’s proactive approach in tackling check fraud, coupled with the seamless transition to ACH has not only safeguarded Southwestern Interiors but also streamlined the payment process. Hyphen Wallet, with its personalized support and efficient solutions, emerges as a trusted partner, ensuring financial security and success.
Elevate your financial experience with Hyphen Wallet, a platform that improves billing, invoicing and payment processes for both Builders and Suppliers. For Suppliers, Hyphen Wallet offers real-time payment status insight through a secure portal, facilitating instant reconciliation for a swift and accurate financial close cycle. This not only enhances cash flow visibility and working capital management but also provides 24/7 access to secure, paperless transactions, ensuring complete control, real-time messaging and transparency, along with heightened security.
Hyphen Wallet Improves Billing, Invoicing and Payment Processes for Builders and Suppliers
Hyphen Wallet empowers Suppliers by providing real-time insights into payments made by Builders through a secure portal. This platform ensures secure, 24/7 access to expedited payments via diverse methods, including Virtual Card, Real-Time Payments, Wire and ACH. Users benefit from enhanced control and transparency, enjoying the advantages of 100% paperless transactions for a safe and continuous access to their payments.
Get in touch with a Hyphen expert to learn more about how Hyphen Wallet benefits Home Builders, Suppliers, Manufacturers and Trades or schedule a demo.
About Hyphen Solutions
Top North American Home Builders trust Hyphen Solutions, the providers of BuildPro and SupplyPro and more, as a reliable resource in the construction management industry. Hyphen’s software-as-a-service delivers greater operational control, better communications, lower costs and increased productivity.
More than 17,500 Suppliers and over 750 Builder Divisions across the U.S. and Canada collaborate using Hyphen’s comprehensive Home Builder and supply chain solutions to build 1 in 3 homes in America, making Hyphen the leading cloud-based residential construction management software provider. Visit www.hyphensolutions.com to learn more about the collaborative platform
About Southwestern Interiors
Southwestern Interiors, a distinguished single-family new construction subcontractor, has been crafting timeless and elegant spaces since its inception. Specializing in delivering superior interior products, design and installation to new homeowners and builders throughout north Texas, their skilled professionals ensure a seamless blend of style and practicality, catering to a diverse clientele in both residential and commercial spaces. By marrying innovation with classic design principles, Southwestern Interiors has carved a niche fordelivering sophisticated interiors that endure. Explore their design philosophy and portfolio further at https://southwesterninteriors.com/who-we-are/about-us/.
