Hyphen Wallet for Suppliers

Hyphen Wallet enables your Builders to pay you, their Supplier, in an automated, secure and quicker process via the electronic payment method of your choice. Ultimately, you the Supplier will receive your payment faster and more reliably using Hyphen Wallet.

• Real-Time Payment.
• Virtual Card.
• Wire Transfer.
• Same-Day ACH.
• Next Day ACH.
• Standard ACH.
• Check.

What is a Real-Time Payment or RTP?

• RTP is a payment sent through the RTP Network that provides real-time funds availability to Suppliers.
• Funds from an RTP payment are immediately received in your bank account within seconds of transfer. Funds are available 24 hours a day, including weekends and holidays.

What is a Virtual Card/Single Use Account (SUA)?

• Virtual Card is another option for expedited instant payment.
• Virtual Cards can be processed by anyone who accepts traditional credit card payments.

What is a Wire Transfer?

• A Wire Transfer is an electronic payment service used to move money between bank accounts.
• Processing times range from same-day to 24-hour processing time from payment initiation.

What is an ACH?

• An ACH payment is a type of electronic bank-to-bank payment option.
• Payments made in the US via ACH are made through the ACH Network, rather than going through the card networks such as Visa or Mastercard.
• Same-Day ACH payments take less than 1 day to process, Next-Day ACH takes 1 day to process, and Standard ACH payments take approximately 3 days to process to your bank account.

Yes, enroll in Real-Time Payment or Virtual Card and you will receive payment immediately. Enroll in Same-Day ACH or Wire Transfer and you will receive payment within 24 hours.

Yes. Over 70% of bank accounts are RTP eligible and increasing all the time. To verify if your bank is RTP eligible, visit: https://www.theclearinghouse.org/payment-systems/rtp/rtp-participating-financial-institutions

Hyphen Wallet is free to sign-up for and is utilized to view payment and remittance information.

*Payment method fees are subject to Builder discretion.

Yes. To accept electronic payments, a signed Hyphen Wallet agreement is required. This agreement is for a 12-month term and auto-renews.

Hyphen Wallet is a free application, however, we need to update your SupplyPro account to include Hyphen Wallet.

Hyphen Wallet is a financial application, and we are required to “Know Our Customer” to ensure that we are exceeding all Federal Financial Compliance regulations.

Please visit https://wallet.hyphensolutions.com to view transactions and make any payment method or account changes.

If a payment has been initiated by your participating Builders, it will take 5-7 days from signing up for Hyphen Wallet to receive your first payment.

Yes, you can change your payment method at any time. All changes can be made in the Hyphen Wallet portal: https://wallet.hyphensolutions.com.

For Suppliers who are already using Hyphen Wallet for another Builder, we ask that you refrain from initiating a new registration. Instead,

a) please log into your Wallet portal and make a request under the support tab to add a new Builder OR

b) reach out to Hyphen Wallet at support@hyphensolutions.com to complete your request.