Why Choose SupplyPro GM for Your Plumbing Projects?
Are you a current SupplyPro customer?
Extend your SupplyPro workflow with SupplyPro GM. Drag and drop new Builder orders from SupplyPro and other Builder portals right into your production schedule, track equipment by serial number, document work in the field, automate Builder billing, and manage warranty and maintenance from one connected platform.
New to Hyphen?
Hyphen Solutions connects Builders and Suppliers regardless of what software they are using, eliminating the need for costly data entry for new jobs and POs. You can now keep up with the competition and instantly schedule, track and bill new orders and jobs in SupplyPro GM.
No training, no problem
Simplicity rules the day in our field app that comes in English and Spanish. Zero to no training required for your field users to get connected and start updating job status, complete checklists and provide field reports. With unlimited licensing for office and field users and dedicated subcontractor login types with limited access, your whole workforce will be connected day one.
Start Your Plumbing Job – Receive New Orders and Source Materials Easily
With SupplyPro GM, you can monitor, accept or request new SupplyPro orders and changes directly in SupplyPro GM. Orders will come directly into your new order inbox from the Builder. In the simple-to-follow interface, you can confirm all information about the job immediately, including price, drawings, specs and supply lists. If you’re working with Builders that are not using BuildPro, we can assist by automating the retrieval of new orders from other Builder web portals. You can also enter and schedule orders for POs into the system from other sources.
Because a plumbing job moves through distinct phases, you can create custom pre-job and per-phase checklists for your field team, confirming the underground or slab rough is ready before top-out, that fixtures and trim have arrived before the finish visit, and that the right crew and materials are lined up for each stage.
Once you’ve confirmed what the job needs, you can issue inventory pick lists or POs for dropship to site with the click of a button: pipe and fittings (PEX, copper, PVC), valves, fixtures, and serialized equipment like water heaters, tankless units, sump pumps and water softeners. Multiple deliveries are easy to set up so trim materials don’t arrive months before they’re installed. SupplyPro GM lets you track serialized units from the day they land in your warehouse: who shipped it, who installed it, and in which specific house. During construction and long after, you have every detail at your fingertips — model and make, capacity, install date, service history and warranty period — which is exactly what you need when a homeowner calls about a leaking water heater two years later.
Schedule the Right Crew for Every Phase – Rough-In, Top-Out and Trim
Scheduling and dispatching are some of the most important areas in which SupplyPro GM can improve your operations, and plumbing makes them harder, because the same address comes back onto the board at rough-in, top-out and trim-out, often weeks apart and gated by inspections. You can schedule any phase of any plumbing job, match the right crew to the work, and dispatch digital work orders to the field app so crews arrive knowing exactly which stage they’re walking into and what’s already been done.
You can view your existing plumbing work orders by date, Builder, subdivision, city, crew, supervisor, phase and more. When a house is released for the next stage, it only takes a tap to see which crews are available, where they are in their current jobs and when they’ll be ready. Assign field personnel with simple drag and drop, or generate schedules for multiple crews and jobs based on work type, location, skill level and availability. When an inspection slips or a Builder moves a date, you’ll know immediately and can pull idle crews onto another house instead of losing the day.
Don't Miss a Thing on the Job – Inspections, Pressure Tests and Sign-Offs
SupplyPro GM lets you pay your employees and Trades by the hour or by completed task – a rough-in, a set, a fixture count. Plumbing crews can begin and end their days with the tap of a button on their mobile app, all in the same software you’ll use to pay them.
You can design a step-by-step workflow that matches how your shop actually runs and build the checklists that protect you: pressure and leak tests at rough-in, inspection-ready verifications before the city shows up, and trim sign-offs with photos. Crews check items off on the app as they go, and you can visually track field progress from the office throughout the day with color-coded status updates. The field app works even where the internet is not available, which matters on a slab before utilities are live.
And what if something unexpected happens: a last-minute fixture change, a spec that doesn’t match what’s framed, damage to your rough by another Trade? Your field team can initiate a request for an extra PO and back it up with comments and site photos, keeping your back-office and the Builder aware of issues and additional charges in real time. They can also flag when a house isn’t ready (drywall isn’t closed, the slab isn’t poured) so you can reschedule and redeploy crews immediately, with every stakeholder notified.
Installation is Done – Speed Up Payments and Grow Your Service Business
When the job is done, the Builder gets instantly notified. Your field crews can also take photos, complete punch lists and record the proper completion of each phase. After all, you only get paid for work you can document.
SupplyPro GM automatically queues up every Builder PO as an open invoice, ready to be issued when work is completed. Invoices flow seamlessly to popular accounting systems such as QuickBooks and Sage Construction Solutions.
For plumbers, the work rarely ends at completion — it’s where some of the best margin begins. When the homeowner takes possession, you can transition the history from the Builder’s file to a homeowner file, so the next tech who walks in already knows the make and model of every fixture and water heater in the house. Many plumbing Suppliers build a thriving service-and-repair business on top of new construction: leak repairs, repipes, fixture swaps, water-heater replacements and recurring maintenance. SupplyPro GM has tools for tracking service calls, managing maintenance schedules and recurring billing, and whether you send a tech out six months or six years after the install, they’ll have the equipment details, service history, notes and photos right on their phone.
You operate your plumbing business differently from your competitor, and SupplyPro GM offers the flexibility to accommodate your specific needs.
Questions about how SupplyPro GM can help you manage your plumbing business more efficiently?
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