SupplyPro GM For Services Requiring Material and Service Management
Transforming Construction and Service Management
- Accept and manage orders and changes from SupplyPro or other Builder portals in one schedule.
- Manual entry of jobs and orders from homeowners, commercial or small Builders.
- Scheduling and dispatching with route planning.
- Mobile app with forms, checklists, photos, reminders, etc.
- Real-time communication between office, field, and Builder.
- Custom workflow automation.
- Material management with inventory and purchasing templates.
- Completion, billing and payment processing.
- Time tracking by crew or individual.
- Manage piece work rates and automate labor payments.
- Seamlessly integrates with QuickBooks, Sage 300 CRE and other accounting software.
Why Choose SupplyPro GM for Material and Service Management?
Are you a current SupplyPro customer?
With this extension to SupplyPro you can now drag and drop your new Builder Orders from SupplyPro and other Builder portals right into your own production schedule. Order and track your inventory by serial number. Track and document completions in the field app, auto bill your Builders and pay your crews and service technicians for completed installations. Once construction is done, keep using the info and features in SupplyPro GM for your warranty and maintenance jobs.
New to Hyphen?
Hyphen Solutions is now connecting Builders and Suppliers regardless of what software they are using, eliminating the need for costly data entry for new jobs and POs. You can now keep up with the competition and instantly schedule, track and bill new orders and jobs in SupplyPro GM.
No training, no problem
Our field app conveniently comes in English and Spanish. Your field users can get connected and start updating job status, completing checklists and field reports with zero training. Plus, with unlimited licensing for office and field users and dedicated subcontractor login types with limited access, your whole workforce can be connected on day one.
Start Your Job – Receive New Orders and Source Materials Easily
With SupplyPro GM, you can monitor, accept or request new SupplyPro orders and changes directly in SupplyPro GM — orders will come directly into your new order inbox from the Builder. In the simple-to-follow interface, you can confirm all information about the job immediately including price, drawings, specs and supply lists. If you’re working with Builders that are not using BuildPro, we can assist by automating the retrieval of new orders from other Builder web portals. You can also enter and schedule orders for POs into the system from other sources.
In SupplyPro GM, you can create custom pre-job checklists for your people in the field to complete. This will help you track the readiness of the job, material requirements, availability of crews needed and confirm estimated subcontractor payments.
Once you’ve confirmed the materials and equipment you need for the job, you can issue inventory pick lists or POs for dropship to site with the click of a button. Multiple deliveries are easy to set up — new POs can be sent on-demand or at pre-specified points in the process. SupplyPro GM enables you to easily keep track of your inventory levels and track individualized and specific equipment and materials from the day they land in your warehouse. You can see who is shipping a unit to site and when, who is installing it and in which specific house. During construction and after, you have all the information on individual units at your fingertips, including model and make, capacity, date of installation, service issues, warranty period, etc.
Get Your Field Personnel in Order – Schedule, Dispatch and Track for Efficiency
Scheduling and dispatching are some of the most important areas in which SupplyPro GM can improve your operations. You can use it to schedule any type of task and match the ideal crews to the job, and dispatch digital work orders to the field app to ensure your crews arrive at every job fully informed. SupplyPro GM’s features can improve your response time to new orders, to order changes and to a Builder schedule that is a continuously moving target, by ensuring you know the exact who, when and where of your field resources, in real-time all the time.
You can view your existing work orders by date, Builder, subdivision, city, crew, supervisor and more. When you receive a new order and are ready to assign the work, it only takes a tap of a button to see all your technician schedules, the stage of their current job progress and when they will be ready to start a new job. Assign field personnel or a crew to projects as needed with simple drag and drop, or quickly generate schedules for multiple crews and jobs based on work type, location, skill level and availability.
Don't Miss a Thing on the Job – Design a Workflow that Makes Sense for You
SupplyPro GM lets you pay your employees and Trades by the hour or by completed tasks. For those who need to clock in, the process is simple. Crews can begin and end their days with the tap of a button on their mobile app, all in the same software you’ll use to pay them.
You can design a step-by-step workflow that makes the most sense for your operation and create customized checklists to ensure quality of work and to keep your crews on task. Plus, you can visually track field progress from the office throughout the day, with color-coded status updates. The field app works even where the internet is not available.
And what if mistakes or something unexpected happens? A request for last-minute changes, a discrepancy between specs and verbal communications? Your team in the field can initiate a request for an extra PO and support the request with comments and site images, keeping your back-office and the Builder aware of any issues and additional charges in real-time.
You can also allow your field team to reschedule jobs if other Trades are behind on their work or materials and equipment haven’t reached the site on time. All the stakeholders, including you, are notified immediately, allowing you to quickly relocate idle resources or solve supply problems that are holding you up.
Installation is Done – Speed Up Payments and Keep Post-Construction Work Flowing
When the job is done, the Builder gets instantly notified. Your field crews can also take photos, complete punch lists and record the details and proper completion of the job. After all, you only get paid for work you can document.
SupplyPro GM automatically queues up every Builder PO as an open invoice, ready to be issued when work is completed. Invoices flow seamlessly to popular accounting systems such as QuickBooks and Sage Construction Solutions.
Just because construction is complete, doesn’t mean your work is over. When the homeowner takes possession of the house, you can transition the history and information from a Builder’s file to a homeowner file. Having all the information easily accessible and filed by homeowner name can make warranty work simpler.
In addition, many Suppliers and Trades provide warranty after-construction services directly to homeowners. SupplyPro GM can help you grow and manage this part of your business, as well. Today’s homeowners expect pain-free preventative maintenance and service calls. SupplyPro GM has tools for tracking service calls and managing preventive maintenance schedules and recurring billing. Plus, whether you are sending service techs out six months or two years after an install, your people will have access to specific equipment and installation details, a service history, notes, even photos, all right from their phone.
You operate your Material and Service Management business differently from your competitor, SupplyPro GM offers the flexibility to accommodate your specific needs.
Questions about how SupplyPro GM can help you manage your business more efficiently?
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